DC Terms of Service
The following are terms of a legal agreement between you and DC Design Studio, LLC & DC Props. By accessing, browsing and/or using this web site, you acknowledge that you have read, understood, and agree, to be bound by these terms and to comply with all applicable laws and regulations, including export and re-export control laws and regulations. If you do not agree to these terms, do not use this web site.
This web site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this Web site may contain technical inaccuracies or typographical errors.
Information may be changed or updated without notice. DC Design Studio, LLC may also make improvements and/or changes in the products and/or images described in this information at any time without notice.
DC Design Studio, LLC assumes no responsibility regarding the accuracy of the information that is provided by DC Design Studio, LLC and use of such information is at the recipient’s own risk. DC Design Studio, LLC provides no assurances that any reported problems may be resolved with the use of any information that DC Design Studio, LLC provides. By furnishing information, DC Design Studio, LLC does not grant any licenses to any copyrights, patents or any other intellectual property rights.
DC Design Studio, LLC does not want to receive confidential or proprietary information from you through our Web site. Please note that any information or material sent to DC Design Studio, LLC will be deemed NOT to be confidential. By sending any information or material, you grant DC Design Studio, LLC an unrestricted, irrevocable license to use, reproduce, display, perform, modify, transmit and distribute those materials or information, and you also agree that DC Design Studio, LLC is free to use any ideas, concepts, know-how or techniques that you send us for any purpose. However, we will not release your name or otherwise publicize the fact that you submitted materials or other information to us unless: (a) we obtain your permission to use your name; or (b) we first notify you that the materials or other information you submit to a particular part of this site will be published or otherwise used with your name on it; or (c) we are required to do so by law.
CUSTOM DESIGNS, IDEAS, AND SCHEMATIC SUBMISSION POLICY:
DC Design Studio, LLC reserves the right to manufacture any item or client supplied custom design or idea without restriction. However, if you feel your design is proprietary; please request an NDA (Non-Disclosure Agreement) prior to submitting anything to DC.
DC Design Studio, LLC feels strongly that being providing an “Idea” of an item does not constitute individual ownership of that (or similar versions of that) “idea”. Ideas provided to us may start a creative process in turn creating the same, or similar design that DC has 100% design ownership of unless otherwise previously stated and agreed upon (written agreement required). Please note: If we come up with a design or COMPLETELY re-design an existing design, we legally own it.
DC Design Studio, LLC believes strongly in the creation of unique designs and is not in the business of copying or re-manufacturing other company designs. DC WILL NOT manufacture any blueprint or schematic that is believed or deemed to be another person(s) or companies design. DC reserves the right to also forward the request of manufacture to the original owner for their legal perusal.
Designs created and/or modified by DC Design Studio, LLC are the sole property of DC Design Studio, LLC and unless purchased outright we reserve the right to manufacture, sell, reproduce, or re-sell these designs as we deem fit.
BREACH OF CONTRACT
DC Design Studio, LLC reserves the right to cancel any order that is not fully paid for within a reasonable (30 day) time frame from initial payment request. DC Design Studio deems this failure to pay as a client breach of contract and any quoted amount is subject to revision prior to order acceptance. Balances due on existing orders are also subject to DC’s 30 day payment window and must be fully paid prior to shipment or may result in deposit forfeiture.
MATERIAL CHANGES TO AGREEMENTS:
Material changes (more than 10% modification to original design) requested after quoted/agreed upon amount by both parties will be subject to re-quote. Materials ordered whether used or unused must still be paid for by client including any applicable inbound shipping and previously performed labor. Client will be billed full labor rate for material design changes as well as any newly requested material needs and applicable labor.
REFUSAL OF GOODS OR CANCELLATION AFTER SHIPMENT:
Clients that refuse delivery or cancel an item once shipped may forefeit up to 100% of original payment. Previously shipped items are ineligable for any refund or partial credit without prior approval.
DEPOSIT FORFEITURE & ORDER CANCELLATION:
Full and/or partial refunds will not be paid on any order cancelled once fabrication has begun.
Refusal (including lack of response to debt collection) or acknowledged inability to pay any remaining balances due may result in 100% deposit forfeiture. “Store Credits” may be issued if previous arrangements are made and agreed upon by both parties within a reasonable (60day) window. Refusal or inability to collect a past due balance without the above stated agreements will result in 100% deposit forfeiture.
DC Design Studio, LLC reserves the right to cancel an order at any time and charge a reasonable fee for completed labor against the original deposit for any unpaid or abandoned orders.
Orders cancelled by DC Design Studio, LLC due to any stated terms above will not be reinstated.
CREDIT CARD DISPUTES:
DC strives to make sure all clients are happy with every product that leaves our shop. If for any reason you are unhappy with a product, please contact us first. If contact is not made in attempt to resolve an issue and we recieve a credit card dispute, we will immediately view this as credit card fraud and we DC will immediately contact our payment processor and legal advisor. Any disputed credit card transaction will be subject to review and costs incurred as a result of legal fees will be charged to card holder (if found to be fradulent).